IB-Learning: practical, hands-on training for software developers, software testers, business analysts and project managers

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  • Business Analysis
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  • Mainframe
  • Relational Database Management Systems
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IT Service Management - ITIL

Description

IT3FB - ITIL v2-v3 Foundation Bridge
IT3FN - ITIL v3 Foundation Course
IT3OSA - ITIL v3 Capability: Operational Support and Analysis
IT3PPO - ITIL v3 Capability: Planning, Protection and Optimization
IT3RCV - ITIL v3 Capability: Release, Control & Validation
IT3SD - ITIL v3 Lifecycle: Service Design
IT3SI - ITIL v3 Lifecycle: Continual Service Improvement
IT3SO - ITIL v3 Lifecycle: Service Operation
IT3SOA - ITIL v3 Capability: Service Offerings & Agreements
IT3SS - ITIL v3 Lifecycle: Service Strategy
IT3ST - ITIL v3 Lifecycle: Service Transition