Problem Solving and Decision Making Techniques - SS09 ( 1 Day )
Price: $495.00
Course Outline
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Abstract/Overview
Problems vary in size and scope and fall anywhere from simple to complex. By learning to apply a rational process for problem solving and decision making you can reduce time and efficiency. This program provides participants with the opportunity to apply the problem solving process and practice techniques for generating solutions to business problems.
Audience - Who Should Attend?
Anyone whose work involves solving problems and making decisions.
An excellent compliment to this course is the Creative Thinking Techniques program.
Prerequisite
None
Objective
This information is being updated, please call 1 800 482 7770 for details about this course.
Content
Analytical and Creative Thinking
- Using Both Sides of the Brain to Solve Problems
- Left Brain and Right Brain Thinking
Problem Solving
- Blocks to Effective Problem Solving
- The Problem Solving Process
- Steps in Defining a Problem
- Finding the Root Cause
- Writing Accurate Objectives
Gathering Information
- Data Collection Methods
- Asking Effective Questions
- Influencing the Outcome
- Organizing the Data
Organizing Your Thinking
- Fishbone Diagram
- Process Analysis Diagram
- Solution Analysis
- Flowcharts
Developing Solutions
- Brainstorming to Generate Ideas
- Metaplan Technique
- Evaluating and Selecting a Solution
Decision Making
- The Decision Making Process
- Avoiding Decision Making Traps
Developing An Implementation Plan
- Deciding on the Action Steps
Course Schedule
There are no classes scheduled for this course. We apologize for any inconvenience, please check again later.
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